What This Page Covers and How to Use It
We organized this FAQ around the moments that matter — opening your account, funding it through PayPal, Venmo, or a Play+ prepaid card, and getting money back out again. If something's unclear on a page, the answer here is meant to fill that gap directly. Each question is written the way someone actually types it, not the way a legal team would
phrase it. You'll find answers on state eligibility, identity verification steps, how our mobile account flow works between your phone browser and the full lobby, and what happens when a withdrawal is pending. We don't cover every edge case in depth here, but the sections below handle the scenarios that come up most consistently. If your question isn't listed, live chat is
open and your account dashboard surfaces common account-health details in real time.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat Support